Job Overview
We are seeking a motivated and skilled Pre-Sales Support Specialist to join our team, focusing on MuleSoft platform integration, UI, and data migration Proofs of Concept (POCs). The ideal candidate will have at least 2 years of solid experience in a pre-sales technical role and possess excellent communication skills to deliver engaging technical presentations to clients.
Key Responsibilities
- Technical Support: Provide pre-sales technical support for MuleSoft integrations, UI development, and data migration projects. Assist clients in understanding the technical aspects and benefits of our solutions.
- POC Development: Design and implement Proofs of Concept (POCs) tailored to client requirements, showcasing the capabilities of the MuleSoft platform and our integration solutions.
- Client Engagement: Collaborate with sales teams to identify customer needs and provide technical insights during the sales process, ensuring that client expectations are met.
- Technical Presentations: Prepare and deliver compelling technical presentations and demonstrations to clients, effectively communicating the value and functionality of our solutions.
- Collaboration: Work closely with cross-functional teams, including product management, development, and customer support, to ensure alignment and successful project execution.
- Documentation: Create and maintain technical documentation related to POCs, integration processes, and client interactions for future reference.
Qualifications
- Experience: Minimum of 2 years of experience in a pre-sales technical support role, specifically with MuleSoft or similar integration platforms
- Technical Knowledge: Strong understanding of MuleSoft integrations, UI development, and data migration techniques.
- Presentation Skills: Proven ability to create engaging PowerPoint presentations and effectively communicate complex technical concepts to diverse audiences.
- Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with clients and internal teams.
- Problem-Solving Skills: Ability to analyze client needs and propose effective technical solutions.
Preferred Skills
- Familiarity with API management and cloud-based integration solutions.
- Experience with software development methodologies (e.g., Agile, Scrum).
- Knowledge of data migration tools and strategies.
Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
Why Join Us?
- Opportunity to work with cutting-edge technology in a dynamic and collaborative environment.
- Professional development opportunities and training in MuleSoft and integration technologies.
- Competitive salary and benefits package.
